Online Store E-Mail:

Online Customer Service Support - If you ever have a question about a product, the status of your order, or request a return or exchange, email us at with your order number as the subject line with your question or concern. 

Online Store Customer Service Phone: At this time we are not taking phone calls for the online store. Please email us or visit our FAQ or Shipping Information pages for common questions. 

 Mammoth Mountain Customer Service: 1.800.MAMMOTH (1.800.626.6684)

For questions about Ikon Pass, Rentals, Hotels, Scenic Gondola Rides, Tickets, and any other non-retail questions please reach out to 1.800.MAMMOTH (1.800.626.6684).